Privacy Policy

Last updated: September 2026

At Furniture Hub, your privacy matters to us. This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices you have. By using our website you agree to the practices described below.

1. Information We Collect

When you shop with us or contact us, we may collect:

Personal details — your name, phone number, email address and delivery address.
Order information — the products you buy, order value and payment method (Cash on Delivery, bank transfer, etc.).
Account information — if you create an account, your login credentials (passwords are stored securely and encrypted).
Usage data — pages visited, device and browser information collected automatically to improve your experience.

2. How We Use Your Information

To process and deliver your orders and arrange assembly.
To contact you about your order status via phone, WhatsApp or email.
To provide customer support and respond to your enquiries.
To send you offers, new arrivals and updates (only if you subscribe — you can opt out anytime).
To improve our website, products and services.

3. Sharing Your Information

We do not sell or rent your personal information. We only share it with trusted partners who help us operate — such as delivery/courier companies (to ship your order) — and only to the extent necessary. We may also disclose information if required by law.

4. Cookies

Our website uses cookies to keep items in your cart, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not work properly.

5. Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss or misuse. Passwords are encrypted, and sensitive actions are protected. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request to access, update or delete your personal information at any time by contacting us. You can also unsubscribe from our newsletter using the link in our emails or by contacting us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please reach out:

Golra Morh Furniture Market, H-13, Islamabad (near Audi Center)
0313-9530009, 0313-9793978
info@furniturehub.com.pk